Currency problems

Currency problems

Postby Tupster » Wed Jun 20, 2012 7:21 pm

Use a lot of different currencies and have a problem with Xpensetracker calculating the totals wrongly.

Have downloaded the new rates but still xpensetracker wants DKK 667 to be Thai BHT 18,863.67 despite under currencies the correct exchange rate is shown/ downloaded of 100bht = DKK 18.59 i.e the DKK 667 should be BHT 3587.95 and not 18,863.67.
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Re: Currency problems

Postby Silverware » Wed Jun 20, 2012 9:03 pm

I am sorry for the troubles.

Please do the following.

1. Go into the Currencies screen within XT.
2. Tap the "Downloads" button.
3. Each "set" of exchange rates will be listed. I recommend you delete all of them. Then go back to the Currencies screen and tap the Download Rates Now button.

I am figuring you might have a bad exchange rate in one of the sets.

-Scott
Silverware Software
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Re: Currency problems

Postby Tupster » Fri Jun 22, 2012 8:14 pm

Thanks - it worked :)
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Re: Currency problems

Postby Silverware » Tue Jun 26, 2012 3:23 pm

Glad to hear that. I have seen most everything so be sure to post or email if you run into any other issues.

Thank you for using our software.

-Scott
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Re: Currency problems

Postby dianedreis » Fri Jul 27, 2018 2:15 pm

I cannot get currencies to download. What am I doing wrong?
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Re: Currency problems

Postby Silverware » Fri Jul 27, 2018 10:06 pm

Are you using the latest version of the app? Currencies download each time the app launches and based on the frequency setting in the Prefs screen.

Try going into a log, tap the Options button and choose Set Currencies. Then click the Download Now button to force a download. Do you then see the difference rates downloaded properly.

-Scott
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