Cannot get info out from Iphone App - anywhere

Cannot get info out from Iphone App - anywhere

Postby cstaalner » Wed Jun 20, 2012 5:37 pm

I just got Expensetracker installed on my Iphone and Ipad. I got a dropbox account and it works super via the Ipad when testing...BUT not the Iphone app. Here I can enter expenses in diff currencies etc all good but i cannot:

- log into the dropbox i.e. when doing so the login screen keep returning and no login takes place
- E-mail the report out i.e. I send the e-mail but no attachment is included on the receiving email account (trying tow just in case but none works)
- backup anything from Iphone to dropbox
- Export anything from the Iphone

what to do ...I need to file the expenses ASAP....thank for some fast help and suggestions
cstaalner
 
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Re: Cannot get info out from Iphone App - anywhere

Postby Silverware » Wed Jun 20, 2012 8:51 pm

I am sorry for the troubles. The reason you cannot log into Dropbox is likely because you have cookies turned off for Safari.

Dropbox recently added the requirement to sign-in that you have cookies enabled. So please go into the Prefs screen inside of your iPhone and then go into the Safari preferences. Then turn on cookies and sign-in.

I think you will have much better luck.

-Scott (app author)
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Re: Cannot get info out from Iphone App - anywhere

Postby cstaalner » Wed Jun 20, 2012 10:41 pm

Perfect thanks you that did indeed allow me to sync and back up
cstaalner
 
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Re: Cannot get info out from Iphone App - anywhere

Postby Himu » Tue Jun 26, 2012 4:50 pm

Silverware wrote:Dropbox recently added the requirement to sign-in that you have cookies enabled. So please go into the Prefs screen inside of your iPhone and then go into the Safari preferences. Then turn on cookies and sign-in.

Hah, thanks for the tip. I`ve spent a lot of time thinking... :D Unusually)
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Re: Cannot get info out from Iphone App - anywhere

Postby Silverware » Tue Jun 26, 2012 7:23 pm

It is indeed unusually. I say Dropbox did this recently but it has been a couple months now. We have been using Dropbox since they opened up their interface to developers and their sign in web page never required this. I am not sure if anyone has suggested to them that they display an error message if they detect that they cannot write their cookie.

-Scott (app author)
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