When Flight Update loses its "Pro-ness"

When Flight Update loses its "Pro-ness"

Postby Silverware » Tue Aug 03, 2010 12:00 pm

If you have purchased FlightUpdate and also purchased the upgrade to the "Pro" features but find that the "Pro" features are missing, you can easily resolve this.

Because the indication that you upgraded to the "Pro" features are stored deep in the device, you should not lose the upgrade. But sometimes, if you restore the device or erase the device, the indication that you upgraded is lost. You will need to do this also if you purchase a new device.

Do NOT go back to the App Store and purchase the Pro version. Doing this will cause you to be charged for a brand new product. This is the case because Flight Update and Flight Update Pro are two distinct apps on the App Store.

To get back the upgrade for Flight Update, simply launch Flight Update and open the Prefs screen. Tap the "Upgrade to Pro" and go through the process of purchasing the upgrade again (this by the way is called an In-App Purchase). You will absolutely NOT be charged again as long as you use the same iTunes account that you used when you originally purchased the upgrade. iTunes will remember that you own it and ask if you would like to purchase it again.

-Scott
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Re: When Flight Update loses its "Pro-ness"

Postby edinanmn » Fri Oct 25, 2013 12:12 am

I've restored the Pro features several times. However, since OS-7, the features are lacking. The icon on my iPhone shows the now free Flight Track. If you click on the icon, it shows Flight Track PRO, however, does not display gate information or push updates. Frustrating. Many competitive apps have come out since I bought this and wonder if I should just try another app since they are all free.
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Re: When Flight Update loses its "Pro-ness"

Postby roomack72 » Sun Dec 27, 2015 8:51 pm

I have flight update pro and it still shows as "pro". I can't follow the above instructions because it's pro so there is no in app purchase to be had. That said, when I search for a flight it won't show connections. Only non stops. Please help
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Re: When Flight Update loses its "Pro-ness"

Postby Silverware » Tue Dec 29, 2015 1:19 pm

The "connections" feature was removed from the app in February 2015 because the service we contract with to get all of the flight status data and routes phased out this feature.

As of December 28, 2015, I am told by the service we use (FlightStats) that they will be offering a new equivalent service hopefully first quarter of next year. Once this service is available, we will do our best to re-integrate this feature back into the app.

You may ask why did FlightStats pull the service. I am told because of the partner the have that provided connection data was not reliable enough for their standards.

We chose and continue to use FlightStats because of their high regard for the quality of its data.

I am sorry I do not have any workaround to get connection data at this time.

-Scott (app author)
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